The Groundswell inside your company

Chapter 12 Summary: The groundswell inside your company Within the next week this semester is coming to an end, soon so will this mini blog series on the Groundswell, winning in a world transformed by social technologies. Over the past few months as part of an assignment in MARK4474 – Social Media Marketing course, one […]

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Energizing the groundswell

Chapter 7 Summary: Energizing the groundswell Hi everyone, It’s a gorgeous sunny July afternoon with an expected day time high near plus 30 degrees Celsius today. The weather this summer in the greater Edmonton area hasn’t exactly been all that cooperative, we’ve seen our fair share of raining days with some intense thunderstorms, so hot […]

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Tapping the groundswell with Twitter

Chapter 10 Summary: Tapping the groundswell with Twitter Hi everyone, Thank you for following along my mini-blog series on the groundswell. For first-time readers welcome, in previous posts, I have discussed the importance of listening and talking, as well have covered strategies for tapping, and how connecting with the groundswell transforms your company. This week’s blog posting […]

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helping the groundswell support itself

Chapter 8 Summary: helping the groundswell support itself In chapter 8 of the Groundswell, authors Li and Bernoff explain the differences between traditional support versus groundswell support, as well discuss the importance of creating and building communities. Traditional support vs groundswell support Let’s look at the traditional support method first. As the authors state “Supporting […]

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Talking with the groundswell

Chapter 6 Summary: Talking with the groundswell  Image Source In some of my previous blogs, I have discussed strategies for tapping the groundswell and the importance of listening to the groundswell. THIS WEEK I… oops! My bad, I started shouting there, not always an effective way to get someone’s attention. When it comes to marketing shouting at […]

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Listening to the Groundswell

  Chapter 5 Summary: “Listening to the Groundswell”    Shhhhh! Did you hear that… are you listening? If you are paying attention, you might just be able to hear what consumers are saying about your brand.  Ok, well literally listening at this moment isn’t likely to provide much insight, but listening to the Groundswell is a […]

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